What Makes us Unique?
At Matthew's IT, we understand the vital role technology plays in modern business operations. In today's world technology can be complex and overwhelming, but it doesn't have to be. Our team is dedicated to providing comprehensive IT solutions that simplify and streamline your technology experience. We strive to be your trusted partner in all things IT for all technological needs.
At Matthew’s IT, we understand that every situation presents its own unique set of challenges. We provide efficient and effective solutions to address these challenges.
Business Support Services
Matthew's IT strives to maintain a smooth and efficient IT operation for your business. Comprehensive support in-person for all of your computer, phone system, and Wi-Fi network needs.
Professional IT services for your business at a competitive rate of $150 per hour. Our team focuses on the importance of keeping your operations running smoothly and efficiently, and we are committed to providing prompt and effective solutions to any IT issues you may be facing.
Home Support Services
In-Home Support is perfect for those of you who need help setting up your printer, computer, Wi-Fi, or just simply do not want to bring your computer into our office!
Competitive rates of $150 per hour and prioritize timely service. Let’s begin tackling those overdue tasks today!
Remote Support
Remote support is a valuable tool for addressing technical issues that do not require on-site assistance.
For a cost-effective rate of $75 per half-hour, our expert technicians are able to provide swift and efficient remote assistance for most issues through the convenience of quick remote access and the utilization of your smartphone camera.
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Matt Garcia
Founder
Matthew developed a passion for electronics at a young age. He began by hooking up his family’s television equipment at the age of 6 and continued to explore his interest by disassembling and reassembling VCRs at the age of 9. As a freshman in high school, Matthew began repairing computers for friends and family. Realizing his hobby had the potential to become a career, in October of 2014, Matthew obtained a license and opened his first office location. In his free time, he likes to rock climb and go on adventures out of the city.
Tori Garcia
Admin / Client Relations
Meet Tori, the Office Administrator and Client Relations Manager for Matthew’s IT. Having a background in child development and a natural ability to connect with and understand others, Tori brings a unique combination of skills to the team. Tori is often referred to as the “empath” of the office, as her warm and caring nature makes her a great listener and a valuable resource for her colleagues. Tori’s positive energy and friendly approach make her a pleasure to work with and an invaluable asset to the team.
FAQs
What services does your company offer?
Our company offers a wide range of IT services including network infrastructure design and implementation, cloud computing solutions, cybersecurity, data backup and recovery, camera systems, websites, phone systems and more.
What industries does your company serve?
We serve clients in a variety of industries including healthcare, finance, retail, and manufacturing.
How does your company ensure data security for clients?
We use a combination of techniques to ensure data security for our clients including firewalls, encryption, and secure data backup. We also regularly update and test our security measures to stay up-to-date with the latest threats.
Does your company offer support for clients?
Yes, we offer support for our clients through a variety of channels including in-person, out-of-state, phone, email, and remote access.
How does your company handle project management?
We use a project management software to keep track of timelines, milestones, and budgets. We also assign a dedicated project manager to each project who is responsible for coordinating with the client and the development team.
What is your process for handling IT emergencies?
In the event of an IT emergency, we have a dedicated team in place to respond quickly and efficiently to assess the situation. We will then take the necessary steps to resolve the issue and minimize any potential downtime.
How do you stay current on new technologies and industry developments?
We invest a significant amount of resources in research and development to stay current on new technologies and industry developments. Our team regularly utilize training programs, research, and training so that we are providing our clients with the most up-to-date solutions.
We take great pride in our work!
We want EVERY customer to have a fantastic experience and know that their money was well spent. Take a look at some words from our satisfied customers!